7.8 Identify Bills in Error Status

Reference: Manage Meter Charges Process Model - Page 4 for the associated business process diagram.

Group: TO DO Bill Error Process

Actor/Role: CC&B

Description: CC&B identifies Bills in error status. CC&B can create a To Do Entry for every Bill in error status.

Process

•	TD-BIERR - This background process creates a To Do entry for every Bill that's in error.

Entities to Configure

•	To Do Role

•	To Do Type